The 2018 Chinese Spring Festival (Chinese New Year) is coming soon, and we will have a 12-day holiday from Feb.11 to Feb.22. Here, we would like to release the order processing schedule in advance so that you can place your … Continue reading →

Update:  Our EU servers are basically resumed since Jan 8th, 2018, so EU users' devices are online now. If your devices are still offline, please restart your router. You can troubleshoot the problem with this post. Operation History is temporarily … Continue reading →

When installing eWeLink app on your phone or update a new version, it requires certain permissions in order to function on your phone. For example, the app might need to use your phone’s camera, or track your location. You can … Continue reading →

The 2017 Chinese New Year is coming soon. We will have a 13-day holidays from January 22nd to February 3rd. Please note that we'll also work on Jan 14th and Jan 21st. Here, we would like to release the order … Continue reading →

The 2016 Chinese National Day is coming soon, and we will have a 7-day holiday (from Oct.1st to Oct.7th) then. Here, we would like to release the order processing schedule in advance so that you can place your orders ahead … Continue reading →

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The 2016 Chinese Spring Festival is coming soon, and we will have a 12-day holiday then. Here, we would like to release the order processing schedule in advance so that you can place your orders ahead of time. From Feb.1st … Continue reading →

2016 New Year’s Day is coming. We will have 3 days off on 2016 New Year’s Day Holiday (Jan.1st-Jan.3rd, 2016) respectively. Here we would like to release the schedule in advance so that you can place your order ahead of time. … Continue reading →

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1.About material retention region ： To avoid misunderstanding, it’s important for customers to clarify material retention region while you are uploading the files. For example: If you submit a file like this:  We will be confused : which region is … Continue reading →