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How To Track Your Order

As Christmas and New Year approaches,  all post offices are facing with the pressure of the sharp increase packages. Based on the feedback of our logistics company, now CN post is overload and there are many packages still backlog in the warehouse waiting for the air space. The HK post mad when October, there too many package through the Hong Kong airport transfer to the worldwide from China, so it took about 10-15 days for waiting a air space, now the situation has slightly improved but there should still be some backlog.

Recently , we received many Emails to check their delivered orders, because in the CN or HK post website, it just shows the packages have been picked up or is processing by the post office, but they can not get any more information there. So, if you want to get more detailed track information about your package, you can submit query applications to the post  – you can download the query applications form from the post site. Of course you can mail us to help you submit the application form. It will take about a week to heard from the post back.

Once the package left China or Hong Kong, the track information update on the post website will become very slow, so you had better track your package in the other place – the post site in your country. There are some countries can track the local delivery information , like US, Japan. But most of the countries can not, as GE.

Here we will provide you some site address to track your package. If you are live in the countries below, you can use the link to the local post to get more detailed and timely information – and you can call or mail them.

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USA
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